20 year LIMITED Warranty

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Cracked Waterproofing provides a twenty-year transferable warranty on all repairs and/or services specified on the invoice starting from the date listed. Original (signed and paid) invoice must be present at the time of reinspection for the warranty coverage to be valid. Cracked Waterproofing reserves the right to decline warranty coverage on any work that has been tampered with. Cracked Waterproofing does not cover any damages to the property, contents, etc. as the result of a failed repair. In the rare event that a repair fails, the following steps will be taken to satisfy the warranty coverage: 

Crack Injections: Reinjection (up to a maximum of two times). After which, an alternative repair solution will be provided. The cost of the original repair will be deducted from the cost of the new repair. 

Internal drains: Will be evaluated for any deficiencies within the workmanship and corrected. If additional equipment or repairs are required (i.e. sump pump, extension etc.) this will be at an additional cost to you (the customer). 

External repairs: Will be evaluated for any deficiencies within the workmanship and corrected. If any additional equipment or repairs are required, this will be at an additional cost to you (the customer). Failed sump pumps, battery backups, window wells, and related equipment are not under warranty through Cracked Waterproofing and are the sole responsibility of the manufacture's warranty policy. 

Cracked Waterproofing is not responsible for the replacement or reattachment of any obstacles including but not limited to; drywall, paneling, appliances, decks, landscaping etc.